Madeline Andlaw, the clinic’s counsellor, adheres to the ethical framework of the British Association for Counselling and Psychotherapy (BACP), ensuring the highest standards of care in counselling and psychotherapy. A committed member of the BACP since the start of her postgraduate diploma training, she is a registered member (MBACP No. 45268).

Madeline's approach to counselling integrates Person-Centred, Psychodynamic, and Cognitive Behavioural Therapy (CBT) models. This blend of techniques allows her to tailor methods to meet the unique needs of each client, providing a compassionate and effective therapeutic experience.

Madeline offers a safe, trusting, and confidential environment where clients can explore and address the traumatic and stressful chapters of their lives. Madeline’s aim is to facilitate the healing process, helping clients navigate the complex emotions and conflicts that arise from their experiences.

Understanding the delicate nature of the emotional world and mindset, Madeline approaches each client with deep empathy and mindfulness. Many clients arrive with a diminished sense of self, often struggling with low confidence and self-esteem. Her role is to guide them through the healing process, helping to restore a more balanced and healthier sense of self and well-being.